Postage and returns
Last updated 25 September 2026
Every card is thick card with a recyclable kraft envelope. We post worldwide from UMRASTORE. Shipping is added at checkout, where you will see the delivery estimate for your address.
Dispatch
The date shown at checkout is a guide from the carrier, not a promise. Customs can add time on international orders. If a parcel is late, write to support@umrastore.com with your order number and we will trace it.
If something is wrong
Greeting cards are printed goods. If a card arrives damaged, or we sent the wrong design, email support@umrastore.com within 14 days with your order number and a photo. We will replace it or refund you, including the return postage for that fault.
Change of mind
We cannot accept a return of an undamaged card that has been written in, or that you simply changed your mind about, except where the law in your country requires it.
Questions
Use the contact form or email support@umrastore.com. The full terms of service cover payment and liability as well.